Reports

Overview

The Reports page provides aggregated data about your organization’s Aelo usage. It helps you understand how much processing has been done, how costs are distributed, and how your team is performing.

Usage Overview

Client Admin

The usage dashboard shows:

Metric	Description
Records Processed	Total number of conversations analyzed
Minutes Processed	Total audio duration transcribed
Analyses Completed	Number of AI analyses performed
Processing Trend	Chart showing volume over time (daily/weekly/monthly)

Budget Tracking

Client

Monitor your spending against configured limits:

• Weekly Limit — your configured maximum weekly spend
• Current Usage — how much has been spent this billing period
• Usage Percentage — visual progress bar showing budget consumption
• Warning Threshold — the percentage at which budget warnings trigger (configurable)
• Projected Usage — estimated end-of-period spend based on current pace

Billing is calculated on a per-minute basis. When usage exceeds the warning threshold, an alert is triggered (if configured in Alerts).

Cost Breakdown

Client

See how costs are distributed:

Category	Description
Minutes Used	Total audio minutes processed
Per Project	Usage breakdown by project

Cost breakdown is shown per project and as an organization total.

Team Metrics

Client Admin

Team-level aggregated metrics:

• Average Quality Score — across all agents
• Top Performers — highest-scoring agents
• Most Active — agents with the most records processed
• Score Distribution — histogram of quality scores across the team

LLM Usage Trends

Track AI model usage patterns:

• Token consumption over time
• Provider distribution (if using multiple LLM providers)
• Cost per analysis trend

Exporting Reports

Client Admin

Export report data to CSV for further analysis in external tools:

1. Apply any desired filters (date range, project).
2. Click the Export button.
3. Select CSV format.
4. The file downloads with all visible metrics and data.

Access by Role

Feature	Client	Admin	Supervisor	Agent
Usage overview	✅	✅	❌	❌
Budget tracking	✅	❌	❌	❌
Cost breakdown	✅	❌	❌	❌
Team metrics	✅	✅	❌	❌
Export to CSV	✅	✅	❌	❌

Tips & Best Practices

• Review budget tracking regularly to stay within your weekly spending limits.
• Set warning thresholds at 80% to give yourself time to adjust before hitting limits.
• Use cost breakdown to identify which projects or providers consume the most budget.
• Export monthly reports for management reviews or board presentations.
• Compare team metrics month-over-month to track the impact of coaching programs.