What's New

A running summary of how Aelo has evolved. We ship frequently; this page highlights the customer-visible changes — new capabilities, meaningful improvements, and the occasional important fix. For a full role-by-role guide to everything the platform does today, see the User Guide.

Dates reflect when each change reached production. Internal-only work (infrastructure, tests, refactors) is omitted.

July 2026

Sharper analysis & guided Bitrix24 onboarding · 2.3

More accurate call categorization. Internal and personal conversations no longer land in customer categories, while calls that mix small talk with a real business request (prices, availability, an order) are routed to the right customer category instead of “Other”.
Honest “Other” category. Personal and internal calls get a descriptive record — summary, topic, sentiment, key moments — without fabricated quality scores, and the analysis card now explains this explicitly so it never looks like a broken analysis.
Call category at a glance. The record card header now shows the call’s category tag — the same one as in the records list — so you always know what kind of call you’re looking at without going back to the list.
Smarter re-analysis. Re-running an analysis now defaults to “Auto — category profile”: Aelo picks the evaluation profile bound to the call’s category, exactly like the normal pipeline. Selecting a specific profile remains available as an explicit override when you want particular criteria.
Fairer agent evaluation. Profanity and attention flags are attributed to a speaker only with direct evidence from the transcript, and critical moments (churn risk, competitor mentions, sharp sentiment drops) are flagged more reliably.
Guided start inside Bitrix24. New embedded users get a welcome narrative with sample data for their industry, and a “Full portal” button opens the complete Aelo workspace in one click — no separate sign-in.
Category filters on the analysis card make it easier to jump to the score, script, speech, or insights sections.
Fuller owner dashboard. Organization owners now see the complete administrative picture — team leaderboard, sources, alerts, and delivery management included.

June 2026

Deeper Bitrix24 integration · 2.1

Smarter follow-up routing. Commitments that Aelo detects in a call now turn into the right Bitrix24 action automatically — an open promise becomes a record comment, while a “call you back” becomes a scheduled call activity. Each one carries a concrete due date and links back to the parent deal.
Call-chain tracking. Calls tied to the same CRM entity are grouped into a series, with each call numbered in sequence — so you can see how a deal progressed conversation by conversation.
Analytics into Smart Processes. Every analyzed call writes its full metric set (quality score, sale probability, sentiment, component scores, and more) into a dedicated Bitrix24 Smart Process item, kept up to date automatically.
Auto-fill empty fields. Delivery can populate blank CRM fields from the analysis without overwriting values your team already entered.
Demo analyses are clearly marked. Analyses generated from sample data now show an explicit notice, with a nudge to connect a real source.
Clearer short and missed calls. Very short calls (under the ingest minimum) and missed calls are now labelled everywhere, so it’s obvious why they don’t carry a quality score.

Prepaid billing, compliance, and a new look · 2.0

Transparent prepaid billing. Aelo moved to a prepaid model with live Stripe payments and minutes-based pricing. Top up your balance, see what each analysis costs, and track spend from the dashboard.
EU AI Act & GDPR compliance pass. A full review of how data is handled, with refreshed Privacy Policy, Terms, DPA, and sub-processor documentation.
Redesigned website and pricing, plus a platform-wide pass on usability, accessibility, and translations.

Category-aware analysis · 1.18

Category-bound prompt profiles. Analysis now adapts to the type of conversation (sales, support, and more), so each call is evaluated against the criteria that actually matter for it.

More telephony, email digests · 1.17

New telephony connectors: Unitalk, Binotel, and StreamTelcom join the supported integrations.
Email digest reports — recurring summaries delivered straight to your inbox.
Faster, more reliable transcription with an upgraded speech-to-text pipeline.

May 2026

Alerts you can act on in bulk · 1.16

Bulk-resolve for alerts — clear all matching alerts in one action, with an accurate live count shown in the sidebar.

Aelo arrives · 1.13–1.15

The platform is now Aelo (rebranded from AICA), with a refreshed design system across the app and website.
Demo Data v2 — explore the full product with realistic sample calls before connecting your own.
Public documentation site — the guides you’re reading now.

See where points are won and lost · 1.12

Component-level scores in the Analyses grid — drill into the individual criteria behind each conversation’s overall score.

April 2026

Coaching feedback and faster screens · 1.9–1.11

Agent rating & feedback — rate analyses and leave coaching comments, with a dedicated stars column in the records view.
Filter bars on Analyses and Alerts, plus a faster, smoother dashboard.

March 2026

Billing, search, and guided onboarding · 1.4

Stripe billing for subscriptions and usage.
Semantic search across your conversations — find calls by meaning, not just keywords.
In-app product tours that walk new users through each area.
Consent gate to support compliant recording.

Bitrix24 embedded mode · 1.2–1.3

Embedded Bitrix24 app — run Aelo directly inside your CRM, with controls over how results are delivered back to deals.
Guided onboarding and demo data for a faster first-run experience.
GDPR groundwork across data handling and consent.

1.0 — General Availability · 1.0–1.1

Aelo reaches 1.0: a redesigned interface, public website, documentation, and feature flags for controlled rollouts.
Category-aware analysis and lower AI costs.

January – March 2026 · the foundation

The early releases established the core platform:

AI Script Parser — turn your sales script into automatic adherence checks.
Call categorization powered by multiple AI providers.
Embedded mode and a rebuilt, role-based permissions model.
Multi-language interface with full localization.
A major performance and UX overhaul of the analytics experience.

Looking for the technical, version-by-version history? That lives in the project’s internal changelog. This page is the curated, customer-facing view.