Aelo vs Avoma

TL;DR. Aelo and Avoma both turn sales conversations into structured signals, but they cover different surface area. Aelo is a focused call-analytics platform aimed at sales QA and CRM delivery, priced $59–$559/month, with a native Bitrix24 integration and customer content stored at rest in the EU. Avoma is an AI meeting assistant that bundles scheduling, note-taking, and conversation intelligence — a wider product for teams that want one tool for the entire meeting lifecycle.

Quick verdict

Independent comparison — not affiliated with Avoma. Specific pricing, regions, and feature availability change over time. Confirm details on the vendor’s website before deciding.

Where Avoma is the better fit

Avoma is a strong default if any of the following describe you:

• Meetings, not just calls. Most of your sales conversations happen on Zoom, Google Meet, or Microsoft Teams, and you want a single tool that joins the meeting, takes notes, and analyses the transcript.
• You want scheduling included. Avoma bundles a scheduling layer alongside its meeting assistant; if you currently pay separately for that, the bundle saves a line item.
• North-American-centric stack. Your CRM is HubSpot or Salesforce, your reps live on calls in English, and your telephony is a major US provider.
• Smaller customer success / RevOps focus. You want note-taking and follow-up automation for CS managers and AEs as much as call QA.

If those match, Avoma is a sensible choice and you should evaluate it directly.

Where Aelo is the better fit

Aelo is built for the call-analytics job specifically — analysing every conversation against a scorecard you control and writing the verdict back into the CRM.

• You run on Bitrix24. Aelo ships as a full embedded application inside Bitrix24, scoring every call and writing the verdict back onto the lead or deal. Avoma does not focus on Bitrix24.
• You need EU content storage and a clear processor. Customer content is stored at rest in the EU; Cloudflare edge processing may occur outside the EU. The data processor is Auspex Streamline S.L., a Spanish entity, with a published DPA.
• You want a focused tool. If your team already has scheduling and note-taking covered, Aelo is the smaller, cheaper way to add a strong analytics and QA layer without buying a meeting platform.
• You want to start in 15 minutes. Aelo’s onboarding is self-serve. Connect your CRM and telephony, define a scorecard, and the next call is analysed automatically.
• You want predictable spend. Each plan includes monthly audio minutes with a transparent per-minute rate beyond them — no seat licenses, no opaque tiers. Budget alerts warn you before spend gets away from you, and overage draws only on a prepaid wallet — you can never be billed for more than you put in.
• You need every score to be auditable. Each Aelo score points to the exact line in the transcript that earned it — not an opinion, but a citation you can open and replay. Every verdict traces back to the passage and the scorecard version behind it.

Pricing comparison

Aelo publishes its tiers on the pricing page:

• Pay as you go — free. 100 analyzed minutes a month, then 6.5¢ per minute from a prepaid wallet — full pipeline, dashboards, Prompt Builder, Bitrix24.
• Starter — $59/mo. 1,000 analyzed minutes at 5.9¢ per minute, plus the public upload API.
• Pro — $129/mo. 2,500 minutes at 5.2¢ per minute.
• Business — $269/mo. 6,000 minutes at 4.5¢ per minute, priority support.
• Scale — $559/mo. 14,000 minutes at 4.0¢ per minute, the lowest self-serve rate.
• Enterprise. Custom minute volume and per-minute rate (≤3.5¢), SLA, dedicated support.

Every capability is included on every plan, free included — the full analysis pipeline, dashboards, Bitrix24 and direct telephony sources, CRM import, alerts and routing rules, call scripts, annotations and email digests. Only the public upload API needs Starter or above. Price scales on one axis only — analyzed minutes. Every workspace starts free with 100 minutes a month, no credit card. Annual billing saves 20%.

Avoma publishes multiple tiers covering scheduling, note-taking, and conversation intelligence; current pricing is on avoma.com.

Integrations

For Avoma’s current integration catalog, see avoma.com.

Frequently asked questions

Is Aelo an Avoma alternative?

Aelo overlaps with the analytics part of Avoma — turn conversations into structured signals and feed them back into the CRM — but it does not include scheduling or in-meeting note-taking. If you only need conversation analytics and CRM delivery, Aelo is a focused alternative.

Can Aelo replace Avoma for a team that depends on note-taking and scheduling?

Not directly. Teams that depend on Avoma’s scheduling and note-taking should keep those features. Aelo is best added when you outgrow the analytics layer of an all-in-one tool and want a deeper, scriptable QA platform.

Does Aelo host data in the EU?

Yes. Customer content is stored at rest in the EU; Cloudflare edge processing may occur outside the EU. The data processor is Auspex Streamline S.L., a Spanish entity. The DPA is published at /en/legal/dpa/.

Can I run Aelo alongside Avoma?

Yes. Many teams pilot Aelo in parallel — Avoma keeps handling meetings, Aelo analyses the call leg from telephony or Bitrix24. After a trial, teams either consolidate or keep both for different surfaces.

Where can I see live pricing?

Pricing for Aelo is on /en/pricing/ and updates immediately with any change. For Avoma’s current pricing, see avoma.com.